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Our Newsletter

Shipping & Returns

Here at Wedding Favours we strive to keep our shipping and returns policy as straightforward as possible. all shipping rates are determined based on your order amount and if there are any in discrepancies we will contact you before processing your order.

Shipping Rates and Information

We can ship to virtually any address throughout Australia (generally via Australia Post) and we will endeavour to keep you informed on the status of your order by providing tracking carrier and delivery information once your item has been dispatched.

  Standard Delivery Express Delivery
Orders totalling less than $75 $11.00 $16.50
Orders totalling between $75 & $150 $16.50 $22.00
Orders totalling between $151 & $300 $22.00 $27.50
Orders totalling between $301 & $500 $27.50 $37.50
Orders totalling greater than $500 $37.50 $45.00

Note that due to the bulkiness of some goods shipping may greatly exceed the postal rate. In these occasions we will contact you prior to processing your order.

When ordering personalised items please allow an additional 3-4 weeks additional shipping time .

Important Note: some freight companies will not deliver an item to a post office box number, hence we encourage you to choose a home/office shipping address during your order process.

Returns Policy

We charge a 15% restocking charge on items shipped as ordered. We do not give credit on shipping charges. If we ship an incorrect product we will replace the item with no charge shipping and accept the wrong item as a return with no restocking fee. There is full credit given for products damaged in shipping. Items personalised as per order cannot be returned. To return an item, retailers must contact Wedding Favours Customer Service for a Return Authorisation Number.

If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your return status once we've received and processed the returned item.